The default numerical keyboard on some Samsung devices does not support decimal commas. This means that it is not possible to enter a decimal antenna height or geoid separation value when configuring an external GNSS receiver. This problem only occurs with the default keyboard provided on some Samsung devices and can be avoided by using a keyboard that does support decimal commas.

On Android Q devices, to allow capture of records when QuickCapture is running in the background, you must choose Allow all the time for the Allow to access this device's location setting. If you chose a different option when prompted, you can change your response to this question by going to Settings > Privacy > Permission manager > Location, choosing QuickCapture, and then choosing Allow all the time.

If the point layer has been configured to both accept user input and collect records in streaming mode, records will fail to send. These records must be discarded on the mobile device. The project author should update the project, removing either the user input or streaming mode. The mobile worker can then update the project and capture and send new records.

This is a known limitation for Safari on iOS. Custom URLs that include a user input value containing a space will fail to launch.

This is a known limitation for iOS. Links do launch from apps on Windows and Android.

The following conditions affect the ability of an MMPK to open:

• The MMPK is expired and the type of access for an expired MMPK is set to do not allow to open.
• The MMPK contains more than one map. Only one map will display in the mobile app.

To learn more about creating MMPKs with expiry conditions, see Create Mobile Map Package.

If your project contains an offline basemap of type MMPK, VTPK, or TPK, hosted on ArcGIS Enterprise, the project download will fail.

When running multiple apps, the operating system balances the memory available to each app. Record capture may be temporarily suspended when the mobile app is in the background and other apps are in use. To ensure that records are continuously captured in the mobile app, keep the app in the foreground, limit the number of apps running, or improve the specifications of your project hardware.

Windows 10 does include a set of voices for each language installed on the device, but not all of these voices are available to third-party software.

If a project configured to use the default organization basemap is downloaded on a version of the mobile app earlier than 1.6, the Esri World Topographic map will be displayed. To see the default organization basemap, QuickCapture 1.6 or later must be used.

Although a feature service that contains emojis in field names can be created, data cannot be submitted to the feature service with any tool.

The web designer and mobile app only support nonfederated services if the service has been secured with token-based security and credentials have been saved in the corresponding item to which the service was added.

When placing a project QR code on a black background, add a white border to the image.

Project thumbnails cannot be added or updated on Windows Authentication (IWA) or Public Key Infrastructure (PKI) authenticated ArcGIS Enterprise portals from web designer. To update thumbnails, go to My Content in the ArcGIS Enterprise portal website and edit the item details of the project.